FAQ

Can I meet the residents before moving in?: We do not set up meeting with residents before you move in. However, you might have a chance to meet tenants when you visit a property
Do I have to pay any additional fees other than rent?: You are required to pay 20,000yen as management fee and cleaning fee. Rent includes all utility fees
(※Depends on property.)
What about a deposit?: Deposit is not required.
(※Depending on property, we may ask you to pay a deposit.)
Is Credit Card payment accepted?: Credit card is accepted for a payment. (VISA, Master, DC)
Will you let me know when a currently occupied room becomes available.?: No, We are sorry, but we do not constantly check an availability of properties you’ve asked and inform you when it becomes available. Please check vacancies on our website or contact us by e-mail or phone call.

How can I book a room?: You could book a room by paying 20,000yen as booking fee. Booking fee will be taken as cleaning fee and management fee when you sign a contract. Rooms can be booked for 2weeks maximum. Booking will be accepted only when we confirm payment of booking fee. Once you book a room, booking fee cannot be refounded when you cancel a booking before you sign a contract.
(※Depends on property.)

Can I stay at the Shared House for just one week?: Minimum term of a contract is one monoth. However, we will try to meet your requirements, so please feel free to contact us first.
Where can I sign the contract?: At our office in Shinjuku. As our operating hours is from 10 AM to 6 PM, please come between our operating hours. Please make an appointment to sign the contract before coming to our office.
What should I bring to sign a contract?: Credit card is accepted for a payment. (VISA, Master, DC) ※5 % of commision fee will be charged.

What kind of furniture is provided in the room?: Air-conditioner, Futon set, bed (for flooring room), desk and chair are installed in each room. (The furnishing may be different in a Japanese style rooms.)
How about the common area?: The common areas are fully equipped with TV, Internet, air-conditioning, fridge, washer, vacuum cleaner, kitchen appliances, cupboards and furniture, dishes and cutlery, kitchen utensils, kettle and pans, detergents, soap, trash can, slippers, toilet paper, etc.
（The equipment differs depending on the house. Please contact us for further information.）

Can I invite my friends to the house?: Yes. You can invite your friends (only same gender) to a house.

Can I let my friends stay overnight at the house?: No you may not let your visitors stay overnight at the house, even if your friends offer to pay fees to stay.

What do I need to do when I move out a property?: You are required to give us a month’s notice before your moving out date. After then, you will just need to return your keys to us. ※No trash should be left in the room.
Can I leave a property before my contract ends?: Yes you can. You are required to give us a month’s notice before your moving out date. Please be aware that we cannot refund any money which you have already paid us.

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